Not able to make it work even though you have tried all the settings and options related to notes?
Make sure the reading mode (in yellow tool bar) is set to "Continuous" and not "Self-paced" - this is the most common solution to what can be frustrating problem! The notes popping up can have the effect of self-pacing the reading if inserted at predictable intervals but may need to decide which feature is more essential on a case by case basis.
How are you using bubble notes to support reading comprehension in Kurzweil (e.g. provide information, refocus the reader, support comprehension)?
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